Returns Information

We hope you are completely satisfied with your order, however should you have any reason to return all or part of your order please print off and complete the returns form, and enclose this with your parcel. You may find it useful to make a note of your customer reference number quoted on your order confirmation and the date you return it. Please note: faulty products will be replaced within the 12 months guarantee period.

Send the parcel to the address stated below and we will replace or refund the items returned immediately, providing they are undamaged, unworn and the security tag is still in place. Please note requests can only be processed once our warehouse has received the returned items.

Anderson & Webb Returns Department
Shipston Mill
Mill Street
Shipston on Stour
Warwickshire
CV36 4AW

For your own security, we recommend that you obtain proof of posting as we are unable to accept liability for goods lost in transit between you and our warehouse.

For further information or enquiries please call us on 01608 663366 or email us on enquiries@andersonandwebb.com