Privacy Policy

Information Collection and Use
Lyncroft Marketing Services is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others, other than our credit card processors, the Bank of Scotland, who will process your data only so far as is necessary to fulfill your order. This statement sets out how we use the information we have collected from you via the website - your use of the website signifies your acceptance of these terms.

THIS POLICY ONLY APPLIES TO THE ANDERSON AND WEBB WEBSITE AND NOT TO ANY COMPANIES OR INDIVIDUALS, ORGANISATION OR THE WEBSITES TO WHICH THEY ARE LINKED.

Customer Contact
In the event we have difficulties placing an order we will use your contact and/or credit card information to contact you.

We reserve the right to send out service related messages where appropriate. e.g. if our service is temporarily suspended for maintenance we may issue a notice through email. Users may not opt-out of these communications although you can deactivate your account by emailing enquiries@andersonandwebb.com

Usage Tracking
In order to monitor security and include which products and services are most popular with our site registered members and visitors, Lyncroft Marketing Services tracks traffic throughout the Anderson and Webb website. Typical data tracked are the most popular products searched for and features used. We also monitor the departments clicked into and produce statistics that include, among others, browser types used, IP (internet protocol) addresses and platform type. All this data is used only to enhance our products, prices and features as well as assist us in our marketing plans.

Credit card processing is issued by the Bank of Scotland EPDQ system. These companies do not retain, share, store or use personally identifiable information for any secondary purposes other than order fulfillment.

Links
This website may from time to time contain links to other sites operated by third parties. Please be aware we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy policy applies solely to information collected and processed by Lyncroft Marketing Services.

Cookies
Cookies are small pieces of information stored by your browser on your computer hard drive for our record-keeping purposes. We also use cookies for the following reasons:

  • To identify you as you travel around our site so the website can be tailored to suit your individual requirements. It ensures items are placed in your Shopping Bag and orders are processed correctly.
  • To provide site usage information which, together with purchase information, will further help us improve and develop the products and services we offer. Such information will not identify you personally and includes information such as the number of visits our site receives in any given period.

No recognisable personal information is stored in the cookie that can link it back to an individual.

Special Offers
Registered members will occasionally be sent information and/or newsletters on products, promotions, special offers and new site features from time to time. Lyncroft Marketing Services will always allow users to opt out from receiving these types of communications.

We reserve the right to change, remove or add items to our privacy policy, we will post those changes to this privacy statement and all relevant links throughout the website. If you have any comments or queries in connection with our privacy policy please e-mail or write to Customer Services at:
Lyncroft Marketing Services
Shipston Mill
Mill Street
Shipston on Stour
Warks
CV36 4AW
enquiries@andersonandwebb.com

Fraud Prevention
We reserve the right to pass on any information you provide to us via the website to aid parties involved in fraud prevention and detection.

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